Processing Time:  My goal is to ship within 24-48 hours after purchase is complete during a regular business week; however, my dye studio is several hours from my home shop, so if I am there, my shipping time is longer. Please message me if you need something within a specific time.

If something is commissioned and special ordered, I will give the buyer an estimated time for shipping.

Return Policy:  Contact me within 7 days of delivery 

Ship items back within 21 days of delivery 

I don't accept exchanges or cancellations (unless I haven't yet shipped), but please contact me if you have any problems with your order.

Conditions of return:  Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

FAQ's: 

• Do I custom dye?  Yes, I will gladly dye something for you. Because ice dyeing is very random and unpredictable, I cannot guarantee the outcome but I have many delighted customers.